They're all gone. A resale of returned badges* will be held later this spring. I am intensely sorry for those of you who got shut out of the system.
The top failures:
- obvious server issues** and getting hung up.
- getting a message - this started almost immediately - that the waiting room was full and probably all badges were gone. This was not the case and probably dissuaded lots of people from trying.
- the fact that refreshing was the only thing that saved some people by liberating them from dead-end rooms, when CCI's instructions were not to refresh.
- people getting into the waiting room, then freezing and not progressing in line. This seems to be a widespread phenomena and it's galling that CCI knew about it in advance and let it happen.
- the help desk line either being busy or not working.
I've also heard a few reports now that people were somehow landing in the waiting room at lower numbers than their friends who'd gotten in earlier and had already been waiting for 20 minutes.
People are always accusing me of being "negative" on this blog but really, I'm trying to inject a sense of realism into the starry-eyed newbies who have no idea what they're getting into. If you lived through today, you may understand where I'm coming from. I know how devastating it is to get excited about Comic Con and then experience this kind of frustration.
* A word on the badge resale, because I think people are talking about 2 different things. Every year CCI sells off the badges that got turned in by people who can't go. That normally happens about May-June. However, last year, Registration Day was so miserable that CCI uncharacteristically held another, smaller "resale" at the end of March. I think people are hoping that will happen this year. I don't know if it will. CCI will notify Member ID people by email if it does.
** Commenter Steve Borsch posted a useful assessment of the system's technical deficiencies and proposed a few solutions. I've said it before: Comic Con attendees are an intelligent demographic. If CCI would just crowdsource some of their issues, we could improve or eliminate a lot of bugaboos. I know there will always be more people who want to attend than can be accommodated - but seriously, it doesn't have to be this bad.